Deposits 
All trips require a non-refundable deposit: 30 % of total amount. The balance will be paid after you receive the travel documents and final itinerary from us.  

Cancellations 
As a general rule, unless otherwise stated, our policy is that all cancellation must be informed in writing either by email or fax. Cancellations will be charged as follows:
* More than 30 days prior to trip departure. No charge, however the deposit is non-refundable.
* 14-30 days before arrival: 10% charge
* 7-13 days before arrival: 20% charge
* 6- 4 days before arrival: 40% charge
* Within 2 days before arrival: 100% charge

Refund of Unused Services
No refunds or exchanges can be made in respect of accommodation, meals, sightseeing tours, transport or any other services which are included in the tour prices but not utilized by the tour member.

Liability and Insurance
VietAsia Travel is not responsible for any loss, injury or damage sustained by passengers. Additional expenses incurred due to delays, accidents, natural disaster, political actions and unrest must be borne by the passengers. Passengers are required to have full travel insurance.
Airline schedules and local conditions may affect accommodation and itineraries. Should this occur, will
endeavor to substitute a suitable arrangement of similar value.

Participation on any tours implies full agreement to the above conditions by all parties involved.